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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Mckire

Heather Mckire

October 7, 2024

1  out of  5
rating by Heather Mckire
"Whoever answered the phone was very rude. Also called me a liar and hung up when I tried to talk to Shannon."
We responded:
"Heather you are not a customer of this agency, you are an adaptable Marketing vendor who didn't like being told no. You claimed I had requested you call me, I did no such thing. It's wildly unprofessional for you to leave negative reviews for businesses who do not wish to work with you. You should be ashamed of yourself. The best thing you could do would be to remove this."
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Tanya Nikolic

September 29, 2024

5  out of  5
rating by Tanya Nikolic
"Shannon and Kenneth have been a great help getting me situated from my move from NY to NH for both car insurance and renters. They made the process so much easier and efficient. Can’t thank them enough!"
We responded:
"Thanks for your kind words!!! We strive to make something as complicated as relocating to a different state as seamless as we can! Welcome to NH! "
Profile photo of Tom S.

Tom S.

September 25, 2024

5  out of  5
rating by Tom S.
"Shannon & Ken were fantastic. We received a very timely quote and just as fast policy confirmation during our home buying process. 10/10 would recommend their services. The policy received was excellent and the premiums are very fair for the coverage. Definitely check them out for your insurance needs."
We responded:
"Thanks Tom! We strive to be quick and accurate! and CONGRATS on your new home!!!"
Profile photo of Cecilia Lawton

Cecilia Lawton

September 25, 2024

5  out of  5
rating by Cecilia Lawton
"All I can say is every time I needed help Shannon was there to help me and make the process easier."
We responded:
"Thanks Cecilia!!! That's what we are here for and we will always be <3 "
Profile photo of Liza Levin

Liza Levin

April 18, 2024

5  out of  5
rating by Liza Levin
"Shannon and her staff are remarkably warm, kind, HELPFUL by leaps and bounds and always welcoming and supportive of all inquiries and our home and auto needs. We have always been met with great service, comfort and trust and incredible policies. I cannot say enough about this business and their staff. I will add all you need to do is reach out to them once and you will know right off that bat that this review is not only true yet truly an understatement as words cannot fully describe how amazing, wonderful, easy to work with and helpful they are start to ongoing throughout all policy needs. Much gratitude, kudos and thanks to Shannon and her staff at State Farm in Tilton, NH!!!"
We responded:
"Thank you SO MUCH for all your kind words Liza! It helps us know we are doing our job the best way possible <3"
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Michelle Preve

April 18, 2024

5  out of  5
rating by Michelle Preve
"I have multiple policies with Shannon and with each and every inquiry I have, change I want to make, or even just clarification of coverage under my various policies, Shannon and her team are there at the drop of a hat!! I highly recommend doing business with Shannon Greenwood State Farm, you will NOT be disappointed!"
We responded:
"Thanks Michelle!!! We always strive to do our best! We are here for you!"
Profile photo of Emily O'Donnell-Hanser

Emily O'Donnell-Hanser

April 18, 2024

5  out of  5
rating by Emily O'Donnell-Hanser
"Shannon and Ken are WONDERFUL, very welcoming, knowledgeable and overall great people!"
We responded:
"Thanks Emily!! We feel so lucky to have you!!!"
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Beata Everett

February 17, 2024

5  out of  5
rating by Beata Everett
"Ken has been great to work with, always very responsive and helpful. We are able to save quite a bit on home and home by going to Statefarm. Highly recommend this office."
We responded:
"Thanks Beata! We are so lucky to have you :)"
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Kayla Flanders

February 14, 2024

5  out of  5
rating by Kayla Flanders
"They are always so kind! I highly recommend!"
We responded:
"Thanks Kayla! We strive to always be helpful and kind with every interaction :)"
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Nancy Fogarty

December 16, 2023

5  out of  5
rating by Nancy Fogarty
"Great service"
We responded:
"Thanks Nancy!! We do our best!!"
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Bryanne Amrol

November 14, 2022

5  out of  5
rating by Bryanne Amrol
"Ken is great! He goes above and beyond to make sure you have all the coverage you need, all the discounts your supposed to be getting, he’s very tentative and responsive. He made this portion of purchasing our first home a breeze!! State Farm is lucky to have him! Highly recommend he and Shannon for your Insurance needs!"
We responded:
"Thanks Bryanne!!!! We feel so very lucky to have Ken and YOU!!!"
Profile photo of Heather Lynn

Heather Lynn

October 13, 2022

5  out of  5
rating by Heather Lynn
"She was super helpful!! It's my first car and she made everything super easy to understand! Thank you for all your help!"
We responded:
"Thanks so much Heather!!!!"
Profile photo of Marques Milbourne

Marques Milbourne

October 1, 2022

5  out of  5
rating by Marques Milbourne
"Shannon is my go to agent here at planet honda. She’s courteous, professional, and a pleasure to work with"
We responded:
"We are so happy to be part of the Planet Honda universe LOL! Always happy to help. Even on the weekends :)"
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Erin Greenhalgh

September 29, 2022

5  out of  5
rating by Erin Greenhalgh
"Wonderful insurance agency. Allie was fast, efficient and super helpful. Out of the four insurance companies I've contacted this one was by far the cheapest and easiest to work with. I am super happy I found them. Thanks allie!!"
We responded:
"We certainly aim to please! So glad we could help!"
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Patricia Morgan

August 28, 2022

5  out of  5
rating by Patricia Morgan
"Kenneth Pennell Was wonderful and made my experience stress free! I had been given an agent referral from my mortgage company that was just not working with my needs. I asked a friend if they knew of anyone and was referred to Ken and I could not be more pleased with how great and speedy my experience was! I was able to bundle my home and auto insurance with State Farm and got an amazing rate as well."
We responded:
"Thanks Patricia! We are all about helping you have peace of mind!"
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Tom Klein

August 9, 2022

5  out of  5
rating by Tom Klein
"Kenneth was extremely helpful in helping us obtain insurance for a new second home. He was very efficient and followed up to make sure we were covered on the closing date. We will consider using Shannon Greenwood State Farm agency for our other insurance needs when they come up for renewal. Thank you Kenneth!"
We responded:
"We are so pleased to be serving you!!!! Welcome and we look forward to working with you in the future! (we think Ken is pretty great too)"
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Shawn Wright

July 31, 2022

5  out of  5
rating by Shawn Wright
"Highly recommend the service and the prices can't be beat! Switched auto insurance and added renters and still saved about 20% a month! Allie is the best agent around she took the time to help me anyway possible the company is very lucky to have her!"
We responded:
"We LOVE to hear this!!!! Everyone here in the office is looking out for number 1 and our number 1 is you our customers!!!! So happy to have you here and thanks for your kind words... yeah we will keep Allie around :)"
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Mikey J

June 14, 2022

5  out of  5
rating by Mikey J
"Ken Pennell was incredibly helpful. Ended up beating every rate from my former provider. I saved a ton of money. I really couldn't be happier."
We responded:
"Hey Mikey! Thanks for taking the time to share your experience! We strive for a remarkable customer experience, so glad we could help make you happy while saving money!! WIN/WIN"
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Marc Middleton

May 3, 2022

5  out of  5
rating by Marc Middleton
"I recently moved from Massachusetts to Nashua, NH, and did not know who to call for auto insurance. I friend, Willaim Malas, referred me to Shannon Greenwood - State Farm Insurance. I called the number, explained my situation and needs and Alexandra listened to me, explained the process and proceeded within minutes to place auto insurance for me! I'm very happy with the service and will continue to use this agency for my insurance needs."
We responded:
"Thanks so much for your kind words! We think Alexandra is pretty great!! We are so grateful to be working with you and William!"
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Kathleen Wojtkun

May 3, 2022

1  out of  5
rating by Kathleen Wojtkun
"The worst customer service ever!!!"
We responded:
"So sorry you feel this way, Kathleen... it would be fair to mention that this office went above and beyond to correct the mistakes of your previous agent, when you reached out to us in a panic because you were grossly under insured. This office was empathetic to your chaotic personal life and work schedule, did our due diligence in collecting documentation to ensure you were appropriately covered and not only explained to you the process of the correction but remained in constant communication with you throughout the process. Again, we are sorry you feel this way and wish you the best of luck."
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Judy Sehnal

April 5, 2022

5  out of  5
rating by Judy Sehnal
"Shannon was very helpful a while back when I needed to find new coverage for my home. She made the process pretty easy. The quoted rate was much better than what we had previously. We moved our auto coverage over to State Farm which added savings. We recently added new coverage for another property after our insurer of 27 years backed out of NH. I thank Shannon for making the process seamless and stressLESS. I highly recommend this agent and agency."
We responded:
"Thanks so much for your feedback Judy! We are so happy to have you at our agency! I am so glad we could get you some great coverage :)"
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Mark Deshaies

March 30, 2022

5  out of  5
rating by Mark Deshaies
"Ken was very attentive and through to my insuranse needs, always nice to have the local agent and personal feel when shoping for insurance."
We responded:
"We are so happy to have you! Local & Personal is our JAM <3"
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Eric Dion

March 18, 2022

5  out of  5
rating by Eric Dion
"Shannon helped me to get my homeowners insurance at an incredible rate and in less than a day. Shannon talked me through the specifics and answered all my questions, knowledgeable, friendly, service. I will be using her again for my autos, and rec vehicles."
We responded:
"We are so happy we could help!!!"
Profile photo of Kimberly Dixey

Kimberly Dixey

March 5, 2022

5  out of  5
rating by Kimberly Dixey
"This office is wonderful. Ken was very attentive and got me a quote that fit my needs and budget. Highly recommend them"
We responded:
"Thanks Kim! and welcome :)"
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Jim Cilley

March 2, 2022

5  out of  5
rating by Jim Cilley
"Shannon save me over $900 in my insurance policies. She also upper the coverage in areas that I did not even know I need it upped. Being a real estate broker I will refer all of my clients to have a conversation about homeowners policies with Shannon. I could not recommend her with any higher regard."
We responded:
"Thanks Jim!!! We are so happy we were able to help you and look forward to helping your clients get them same great protection and care you do!"